Odio

Terms & Conditions

Last updated: 28 August 2026

Please read these Terms & Conditions ("Terms") carefully. They form a binding agreement between you and Mohamed Abdelhamed, operating the mobile application "Odio" ("Odio", "we", "us", "our"). By creating an account, booking a studio, messaging, or otherwise using Odio, you agree to these Terms. If you do not agree, do not use the app.

1. What Odio is (and is not)

Odio is a platform that connects people who want to book music studios ("Customers") with independent studio operators ("Studios"). Odio is a venue and booking tool only.

• Odio does not own, operate, manage, or control any studio, room, equipment, or staff, and is not a party to any booking or agreement made between a Customer and a Studio.
• Any booking creates a contract directly between the Customer and the Studio. Odio is not responsible for a Studio's availability, quality, safety, equipment, conduct, pricing, cancellations, or for anything that happens before, during, or after a session.
• Listings, prices, availability, photos, and descriptions are provided by Studios. Odio does not verify or guarantee their accuracy.

2. Eligibility and accounts

• You must be at least 18 years old and legally able to enter contracts to make a booking. You may not use Odio if the law prohibits you from doing so.
• You are responsible for the accuracy of the information you provide and for all activity under your account. Keep your login secure and notify us of any unauthorised use.
• You may not create an account for anyone else, impersonate any person, or hold more than one account without our permission.
• You may delete your account at any time in the app (Profile → Delete account).

3. Bookings

• When you book, you request a session at a Studio for a room, date, time, and price shown in the app. A booking is confirmed according to the Studio's process.
• The Studio, not Odio, is responsible for honouring, confirming, rescheduling, or cancelling a booking, and for the session itself.
• Cancellation, no-show, and refund rules are set by each Studio. Check them before booking. Odio does not set, collect, or refund these amounts.

4. Payments, deposits, and "packages"

• Odio does not process, hold, or transfer money. Payments — including any deposit and the balance — are arranged and paid directly between the Customer and the Studio (for example via InstaPay or in person), outside the app.
• Wording such as "deposit", "reserve", or "pay" in the app refers to an arrangement made with the Studio. Odio is not a payment service, escrow, or merchant of record, and is not responsible for any payment, non-payment, overcharge, refund, or payment dispute between you and a Studio.
• "Packages" and quotes offered by Studios are the Studio's own offers. The price agreed in the app (including any accepted quote) is between the Customer and the Studio.
• Any payment dispute is solely between the Customer and the Studio; you agree Odio is not liable for it.

5. Fees and commission (Studios)

• Studios agree to pay Odio a commission on bookings, packages, and quotes made through the platform, at the rate and on the settlement terms we notify to the Studio (whether in the app, by a separate studio agreement, or in writing).
• Studios must not encourage Customers to book or pay off-platform in order to avoid this commission, and must keep their listings, availability, and pricing in the app accurate.
• Customers pay Odio nothing to use the app. We may introduce or change fees in future with reasonable prior notice; continued use after a change means you accept it.

6. Studio obligations

If you use Odio as a Studio, you additionally agree that: you have the legal right to offer the studio and its equipment; your listings, prices, and availability are accurate and kept up to date; you will honour confirmed bookings; you hold any required licences and insurance; and you will comply with all applicable law, including consumer, tax, and safety law. You are solely responsible for your studio, your staff, and your dealings with Customers.

7. User content and messaging

• Odio lets you send messages, voice notes, images, and other content ("User Content"), including in chat with a Studio. You are solely responsible for your User Content and must have the right to share it.
• You grant Odio a non-exclusive, worldwide, royalty-free licence to host, store, transmit, and display your User Content only as needed to operate the app (for example, delivering your messages to the Studio you contacted). We do not sell your User Content.
• You must not post or send content that is illegal, infringing, hateful, harassing, threatening, sexually exploitative, deceptive, spam, malware, or that violates anyone's rights or privacy.
• We are not obliged to monitor User Content, but we may review, remove, or restrict content and access to it where we reasonably believe it breaches these Terms, is unlawful, or is necessary for safety, security, or to comply with law.

8. Acceptable use

You agree not to: break any law through Odio; harass, defraud, or harm other users; misrepresent yourself; interfere with or disrupt the app or its security; scrape, copy, or harvest data; reverse engineer, decompile, or attempt to extract source code; use bots or automated access; or use Odio for any purpose other than booking and coordinating studio sessions as intended.

9. Third-party services

Odio relies on third parties, including Supabase (database, authentication, storage) and Google Firebase (push notifications), and Studios may accept payment through services such as InstaPay. These are operated by others and governed by their own terms. Odio is not responsible for third-party services.

10. Intellectual property

Odio, its name, logo, design, and software are owned by the Operator and protected by law. We grant you a limited, personal, non-transferable, revocable licence to use the app for its intended purpose. You may not copy, modify, distribute, sell, or create derivative works from any part of Odio without our written permission.

11. Disclaimers

To the fullest extent permitted by law, Odio is provided "as is" and "as available", without warranties of any kind, express or implied, including fitness for a particular purpose, availability, accuracy, or non-infringement. We do not warrant that the app will be uninterrupted, error-free, or secure, or that any Studio, booking, or session will meet your expectations. You use Odio, and deal with Studios, at your own risk.

12. Limitation of liability

To the fullest extent permitted by applicable law:

• Odio is not liable for the acts or omissions of any Studio or other user, for any booking, session, payment, injury, loss, or damage arising from your dealings with a Studio, or for any indirect, incidental, special, consequential, or punitive loss, or loss of data, profit, or goodwill.
• Our total aggregate liability to you for any claim relating to Odio will not exceed the greater of (a) the total fees you paid to Odio in the 12 months before the claim, or (b) EGP 1,000.
• Nothing in these Terms excludes any liability that cannot be excluded under Egyptian law (including your non-waivable consumer rights).

13. Indemnification

You agree to indemnify and hold harmless the Operator from any claim, loss, or expense (including reasonable legal fees) arising from your use of Odio, your User Content, your bookings or sessions, your breach of these Terms, or your violation of any law or third-party right.

14. Suspension and termination

We may suspend or terminate your access, or remove content, at any time if we reasonably believe you have breached these Terms or the law, or to protect users or the service. You may stop using Odio and delete your account at any time. Sections that by their nature should survive termination (including 4, 5, 7, 10–13, and 16) survive.

15. Privacy

Your use of Odio is also governed by our Privacy Policy, which explains what data we collect and how to delete it. By using Odio you agree to it.

16. Governing law and disputes

These Terms are governed by the laws of the Arab Republic of Egypt. Before starting any formal proceedings, you agree to first contact us to try to resolve the matter informally. Any dispute that cannot be resolved will be subject to the competent courts of Cairo, Egypt, without affecting any mandatory consumer protections available to you where you live.

17. Changes to these Terms

We may update these Terms from time to time. We will post the updated version here and, for significant changes, give notice in the app. Continued use after changes take effect means you accept the updated Terms.

18. General

If any part of these Terms is found unenforceable, the rest remains in effect. Our not enforcing a term is not a waiver of it. You may not transfer your rights under these Terms; we may transfer ours to a successor. These Terms are the entire agreement between you and us about Odio. We are not liable for delays or failures caused by events beyond our reasonable control.

19. Contact

Questions about these Terms: support@odioeg.app